Privacy Policy

Last updated: January 6, 2025

PlateLens ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

            Summary: We collect data to provide personalized nutrition tracking. Your food photos are analyzed by AI, health data syncs from your device, and your information is stored securely in Firebase. We never sell your data.
        

1. Information We Collect

1.1 Account Information

Authentication data: Email address, display name, and profile photo (via Apple Sign-In or Google Sign-In)
Profile information: Username, height, weight, sex, birth date, dietary preferences, allergies, and fitness goals

1.2 Health & Nutrition Data

Food photos: Images you take of meals for nutritional analysis
Nutrition logs: Calories, macronutrients, and micronutrients from analyzed meals
Weight logs: Weight entries and optional progress photos
Hydration logs: Water intake tracking
Health platform data: Steps, distance, and weight from Apple HealthKit (iOS) or Health Connect (Android), with your permission

1.3 Coach Conversations

Chat messages: Text, voice, and photo messages sent to your AI coach
Coach memory: Notes the AI stores to personalize your experience

1.4 Location Data

IP-based location: Country, region, city, and timezone (for localized meal timing)
Precise location: GPS coordinates (only with explicit permission, for local restaurant recommendations)

1.5 Device & Usage Data

Device tokens: For push notifications
App usage: Features used, session duration, and crash reports
Locale settings: Language and regional preferences

2. How We Use Your Information

Purpose	Data Used
Analyze food photos for nutrition	Food photos, user profile
Personalize calorie/macro targets	Height, weight, age, activity level, goals
Track your health metrics	Weight logs, HealthKit/Health Connect data
Provide AI coaching	Chat history, nutrition logs, coach memory
Send personalized notifications	Location, timezone, activity patterns
Process subscriptions	Account ID (via RevenueCat)

3. Third-Party Services

We use the following third-party services to operate PlateLens:

Firebase (Google): Authentication, database, file storage, and analytics. Privacy Policy
OpenAI: AI analysis of food photos and coach conversations. Privacy Policy
RevenueCat: Subscription management. Privacy Policy
Open Food Facts: Barcode product database (open source, no personal data shared)
Expo: Push notification delivery. Privacy Policy

4. Data Retention

Account data: Retained until you delete your account
Food photos: Stored for 90 days, then automatically deleted
Chat history: Retained until you delete your account
Analytics: Aggregated data retained for up to 14 months

5. Your Rights

You have the right to:

Access: Request a copy of your data
Correction: Update inaccurate information
Deletion: Delete your account and all associated data (via Profile > Settings > Delete Account)
Portability: Export your data in a machine-readable format
Opt-out: Disable push notifications or revoke HealthKit permissions at any time

6. Data Security

We implement industry-standard security measures:

All data transmitted via HTTPS/TLS encryption
Firebase Security Rules restrict data access to authenticated users
Sensitive fields (subscription status, streak data) are protected from client modification
Photos are stored in private Firebase Storage buckets

7. Children's Privacy

PlateLens is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

8. International Data Transfers

Your data may be processed in the United States where our servers are located. By using PlateLens, you consent to this transfer. We ensure appropriate safeguards are in place for international data transfers.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via in-app notification or email. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or data requests:

Email: privacy@platelens.app
Support: support@platelens.app

            Data Deletion Requests: You can delete your account and all associated data directly in the app via Profile > Settings > Delete Account. This action is immediate and irreversible.
        